Frequently Asked Questions

What is the best time of year to move cross-country?

Moving during the off-peak shoulder seasons, like spring or fall, can save you money and help avoid the summertime rush. While summer is popular, you may find better rates in September or October.

Should I hire professional movers or move myself?

It depends on your budget and how much effort you’re willing to invest. Professionals handle packing, furniture disassembly, and logistics, which is ideal for stress-free moving. A DIY truck rental could be cheaper, but it is time-consuming and physically demanding.

What items can't movers transport?

Movers can’t carry flammables, hazardous chemicals, perishables, propane tanks, and sometimes live plants. All these are items prohibited by law or safety regulations.

What insurance coverage is included?

By law, basic released-value coverage is included, but it only pays cents per pound. For high-value items like art or jewelry, full‑value protection (replacement-cost coverage) is highly recommended.

Should I book my move in advance?

Absolutely, book 8–12 weeks ahead for cross‑country moves and up to 12 weeks for peak-season international or interstate moves.

Do I need to be present on moving day?

Yes, being there at both pickup and delivery ensures clear communication and efficient handling. Movers can wait, but may charge for delays if you’re not on-site.

What happens if my items arrive early, late, or damaged?

Reliable cross-country movers usually give a delivery window and will contact you 24 hours ahead. Early arrivals may incur storage or re-delivery fees. For damage or loss, file a claim promptly with inventory and photos.

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